Internal Call Transfer

Let those phones ring. Seamlessly respond to calls by transfering them to another team member.

Our internal call transfer enables your team to transfer calls internally between each other in case a customer requires attention from a colleague or an agent from another team. This feature works seamlessly and enhances your customers' experience as they don’t need to hang up and call your team again.

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Out of Hours Services

Schedule your out of hours behavior so customers know when you are at service.

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Call Transcription

Use keywords to find the right recording without the hassle of going over all your call recordings.

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Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

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From Customer to Cloud: Everything you need to make Customer Experience smarter.

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Features

Internal Call Transfer

check out these features

Out of Hours Services

Call Transcription

Auto-tagging Calls

From Customer to Cloud: Everything you need to make Customer Experience smarter.