After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

The After Work Call feature is designed to help your team stay organized and efficient by setting aside time after each call to complete tasks related to the call. This can include creating tickets, emailing prospects or preparing the user for their next conversation. As an administrator, you have the ability to configure and customize this feature to meet the specific needs of your business.

check out these features

Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

Real-Time Call Monitoring

Oversee all your incoming and outgoing traffic flow in real time and identify areas of improvement.

Call Tagging

Label and organize calls based on important business criteria

From Customer to Cloud: Everything you need to make Customer Experience smarter.

Try Free Now