Track User Activity

View real time, make relevant observations and keep track of your users' activity.

Your Administrators are able to track one or multiple agents and their activities whether they make and take calls across multiple phone numbers simultaneously. A detailed timeline of each user activity

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Internal Call Transfer

Let those phones ring. Seamlessly respond to calls by transfering them to another team member.

Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

Extensions

Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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